<?xml version="1.0" encoding="windows-1252"?>
<TrainingSchedule>
  <Course>
    <CourseCode><![CDATA[ETL0001]]></CourseCode>
    <CourseName><![CDATA[Self Confidence]]></CourseName>
    <Availability>
      <Available On="20/04/2009" Duration="3" Price="460"><![CDATA[London ]]></Available>
      <Available On="27/04/2009" Duration="3" Price="460"><![CDATA[Leeds ]]></Available>
    </Availability>
    <CourseOutline>
      <![CDATA[
This course is for those that feel they lack in self confidence and therefore are not performing to the true potential.    It is designed to help you to gain the confidence you need to come out of your comfort zone and gain great results in all tasks.  It will teach you how to set and achieve goals and deliver your ideas in a positive way.  It will help you conquer your self doubts and believe in yourself.

Define self-confidence
•	What is self-confidence? 
•	Where does it come from? 
•	How does it develop? 

Conquer fears and doubts 
•	Identify fears 
•	Gain courage to accept yourself as you are 
•	Develop a support team

Set goals
•	Set SMART objectives 
•	Overcome obstacles and challenges 
•	Review progress

Effective communication 
•	Present ideas 
•	Take a more active role in meetings 
•	Give and receive more effective feedback 
•	Make your point 

Dealing with others 
•	Develop strong working relationships
•	Handle difficult situations 

Action planning
•	What have you learned? 
•	Plan for the future 
•	Maintain high confidence levels
]]>
    </CourseOutline>
  </Course>
</TrainingSchedule>

